1. Delivery Areas
We currently deliver to the following areas in Bangalore:
- Koramangala
- Indiranagar
- HSR Layout
- BTM Layout
- Jayanagar
- JP Nagar
- Electronic City
- Whitefield
Note: Enter your pincode during checkout to confirm delivery availability.
2. Delivery Times
Standard Delivery
30-45 minutes during regular hours
Peak Hours (12-2 PM, 7-9 PM)
45-60 minutes due to high demand
Weather Conditions
Additional 15-30 minutes during heavy rain or adverse weather
3. Delivery Charges
- Orders above ₹300: Free delivery
- Orders ₹200-₹299: ₹30 delivery charge
- Orders below ₹200: ₹50 delivery charge
- Express delivery: Additional ₹20 (20-30 minutes)
4. Operating Hours
Monday - Friday
10:00 AM - 11:00 PM
Saturday - Sunday
10:00 AM - 11:30 PM
5. Delivery Guidelines
To ensure smooth delivery:
- Provide accurate and complete address with landmarks
- Ensure your phone is reachable during delivery
- Be available at the delivery location
- Have exact change ready for cash on delivery orders
- Check your order upon delivery
6. Contactless Delivery
For your safety, we offer contactless delivery:
- Food is left at your doorstep
- Delivery partner maintains safe distance
- Payment confirmation via SMS/app notification
- Photo confirmation of delivery location
7. Failed Delivery
If delivery cannot be completed due to:
- Incorrect address or customer unavailable
- Phone unreachable after multiple attempts
- Refusal to accept order
Note: Failed deliveries may incur additional charges for re-delivery attempts.
8. Track Your Order
Stay updated with real-time order tracking:
Order Confirmed
Preparing Your Food
Out for Delivery
Delivered
9. Contact Delivery Support
For delivery-related queries:
Delivery Helpline: +91 80 1234 5678
WhatsApp: +91 98765 43210
Email: delivery@bangalorefoodcompany.com